Privacy policy
Privacy Policy
Last updated: June 18, 2026
This Privacy Policy explains how NoblePaw collects, uses, shares, and protects personal information when you visit our website, browse our store, place an order, contact us, sign up for marketing, interact with our ads, or otherwise use our services.
This Privacy Policy applies to NoblePaw’s website, online store, checkout, customer support, advertising, marketing, and related services.
By using our website or purchasing from NoblePaw, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, information collected automatically through our website, and information received from service providers or third-party tools we use to operate our store.
The types of information we may collect include:
Contact Information
This may include your name, email address, phone number, billing address, shipping address, and any other contact details you provide.
Order and Purchase Information
This may include products purchased, order number, shipping details, billing details, payment status, return or refund requests, replacement requests, store credit requests, customer support history, and order issue details.
Payment Information
When you place an order, payment information is processed by Shopify and/or third-party payment providers. NoblePaw does not directly store your full credit card number or full payment card details.
Customer Support Information
If you contact us, we may collect the information you provide, including your name, email address, phone number, order number, photos, videos, messages, and any other details needed to help with your request.
Marketing Information
If you sign up for emails, promotions, discounts, newsletters, or other marketing communications, we may collect your email address, phone number, communication preferences, and interactions with our marketing messages.
Device, Website, and Usage Information
When you visit our website, certain information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages viewed, links clicked, referring website, time spent on pages, approximate location, cart activity, checkout activity, and other website usage data.
Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate our website, remember preferences, understand visitor behavior, improve the customer experience, measure ad performance, and show relevant advertisements.
How We Collect Information
We may collect information when you:
Visit or browse our website
Place an order
Use checkout
Create or use a customer account, if available
Contact customer support
Request a return, refund, replacement, or store credit
Sign up for marketing communications
Interact with emails, ads, social media content, or promotional offers
Use discount codes, promotions, or checkout features
Allow cookies or similar tracking technologies
Information may also be collected through Shopify, payment processors, shipping providers, fulfillment partners, analytics providers, advertising platforms, customer support tools, and other service providers used to operate our store.
How We Use Your Information
NoblePaw may use personal information for purposes such as:
Processing and fulfilling orders
Accepting payments and preventing fraud
Shipping products
Providing order updates and tracking information
Handling returns, refunds, replacements, store credits, cancellations, and order issues
Responding to customer support requests
Improving our website, products, services, and customer experience
Sending marketing emails, promotions, or updates when allowed
Personalizing website content, offers, and advertisements
Measuring website traffic, ad performance, and customer behavior
Creating advertising audiences or remarketing audiences
Showing relevant ads to past website visitors or customers
Protecting our website, business, customers, and legal rights
Complying with legal, tax, accounting, security, and regulatory obligations
Preventing fraud, abuse, unauthorized activity, or misuse of our website
Shopify
Our store is powered by Shopify. Shopify helps us operate our online store, process orders, manage checkout, support payments, provide ecommerce services, and help with customer privacy tools.
When you interact with our store, Shopify may collect and process personal information as part of providing these services. Shopify may process personal information according to Shopify’s own privacy practices, in addition to this Privacy Policy.
You can learn more about Shopify’s privacy practices by reviewing Shopify’s Consumer Privacy Policy.
Payment Processing
Payments are processed through Shopify and/or third-party payment providers. These providers may collect payment details, billing information, fraud prevention information, and transaction information needed to complete your purchase.
NoblePaw does not directly store your full credit card number or full payment card details.
Shipping and Fulfillment
We may share information with shipping carriers, fulfillment partners, suppliers, or order processing providers so your order can be processed, shipped, delivered, tracked, replaced, or otherwise completed.
This may include your name, shipping address, phone number, email address, order details, and tracking information.
Advertising, Analytics, and Remarketing
We may use advertising and analytics tools to understand how visitors use our website, improve our store, measure ad performance, create advertising audiences, and show relevant ads.
These tools may include services from Google, Meta, Pinterest, TikTok, Shopify, and other advertising or analytics providers.
Third-party vendors, including Google, may show NoblePaw ads across the internet. These vendors may use cookies, pixels, tags, device identifiers, or similar technologies based on your past visits to our website or your interactions with our store.
We may use this information to:
Measure website visits and conversions
Understand how customers interact with our store
Improve product pages and checkout experience
Show relevant ads to people who visited our website
Create remarketing or advertising audiences
Measure and improve advertising performance
We do not intentionally use sensitive personal information, such as health, race, religion, sexual orientation, or similar sensitive categories, to personalize ads.
Depending on your location, certain advertising, analytics, remarketing, or tracking activities may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even though NoblePaw does not sell personal information for money.
You may be able to control personalized advertising through your browser settings, device settings, Google’s advertising settings, or industry opt-out tools such as the Network Advertising Initiative opt-out page.
Cookies
Cookies are small files placed on your device that help websites function and remember information.
We may use cookies and similar technologies to:
Operate our website and checkout
Remember cart items and preferences
Improve website performance
Understand visitor behavior
Measure traffic and conversions
Prevent fraud and improve security
Show relevant advertisements
Analyze marketing performance
You may be able to control cookies through your browser settings or through cookie preference tools provided on our website, if available. Blocking cookies may affect how parts of our website function, including cart, checkout, account, or personalization features.
Data Sharing and Opt-Out Choices
Depending on your location and the privacy settings available on our website, you may have the ability to opt out of certain data sharing, targeted advertising, or sale/sharing activities.
If NoblePaw provides a “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar opt-out link, you may use that link to submit your request.
If your browser sends a Global Privacy Control signal, we may treat that signal as a request to opt out of certain sale, sharing, or targeted advertising activities where required by applicable law and supported by our systems or service providers.
How We Share Information
We may share personal information with trusted service providers and third parties when needed to operate our business and provide services to customers.
This may include:
Shopify
Payment processors
Shipping carriers
Fulfillment partners
Suppliers or order processing partners
Customer support tools
Email and SMS marketing providers
Advertising platforms
Analytics providers
Fraud prevention and security providers
Professional advisors, such as legal, accounting, or compliance providers
Government authorities or law enforcement when required by law
Business transfer parties, if NoblePaw is involved in a merger, sale, transfer, or business restructuring
We do not sell your personal information for money.
However, some privacy laws may define certain advertising, analytics, remarketing, or tracking activities as a “sale,” “sharing,” or “targeted advertising.” Where required by law, you may have the right to opt out of those activities.
Legal Bases for Processing
Depending on your location, we may process your personal information based on one or more legal reasons, including:
Your consent
The need to perform a contract with you, such as processing and shipping your order
Our legitimate business interests
Compliance with legal obligations
Protecting the rights, safety, and security of NoblePaw, customers, and others
Data Retention
We keep personal information for as long as reasonably necessary to provide services, process orders, handle customer support, manage returns or refunds, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate our business.
Retention periods may vary depending on the type of information, the reason it was collected, and any legal or business requirements.
Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, payment system, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security of personal information.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of your personal information
Opt out of marketing communications
Opt out of certain targeted advertising, sale, or sharing activities
Withdraw consent where processing is based on consent
Limit certain uses of sensitive personal information, where applicable
Appeal a denied privacy request, where required by law
To exercise privacy rights, contact us using the information in the “Contact Us” section below.
We may need to verify your identity before processing a privacy request. We may ask for information such as your name, email address, order number, or other details needed to confirm the request.
Marketing Communications
If you sign up for marketing emails, text messages, promotions, or newsletters, we may send you updates, offers, discounts, product information, or other marketing communications.
You can unsubscribe from marketing emails by using the unsubscribe link included in our emails.
If SMS marketing is offered, you may be able to opt out by replying STOP or following the instructions provided in the message.
Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping updates, customer support responses, refund updates, or policy notices.
Children’s Privacy
NoblePaw does not knowingly collect personal information from children under the age of 13.
Our website and services are intended for general audiences and are not directed to children.
If you believe a child has provided personal information to us, contact us and we will review the request.
Third-Party Links
Our website may contain links to third-party websites, apps, platforms, or services. NoblePaw is not responsible for the privacy practices, policies, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you visit.
User Content and Reviews
If you submit a review, photo, video, comment, testimonial, or other content to NoblePaw, that content may be used or displayed on our website, social media, ads, emails, or other marketing materials where permitted.
Please do not submit content that includes private information you do not want shared publicly.
International Data Transfers
Because we use Shopify and other service providers, personal information may be processed, stored, or transferred in the United States or other countries.
Data protection laws may differ depending on where your information is processed. When required, we rely on appropriate safeguards to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.
When we update this policy, we will revise the “Last updated” date at the top of the page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
For privacy questions, requests, or concerns, contact us at:
NoblePaw Customer Support
Email: shopnoblepaw@gmail.com
Phone: +1 (417) 664-4918
Support Hours: Monday–Friday, 9:00 AM–7:00 PM Central Time (CT)
Response Time: The NoblePaw team typically responds within 24–48 hours.
For faster support, please include your full name, order number if applicable, and the email address used at checkout.